Our process - How we work
We believe in efficiency and maximizing our resources to provide the best value to our clients. The primary way we do that is by following three phases for every client.
Discover
We work closely with our clients to understand their needs and goals, embedding ourselves in their every day operations to understand what makes their business tick.
We ask the right questions, and we ask a lot of them. This will help us understand your business and see if you're a good fit for us, and vice versa.
Once the full audit is complete, we report back with a comprehensive plan and, more importantly, a budget.
Included in this phase
- In-depth questionnaires
- Technical feasibility analysis
- System architecture review
- Codebase audit
- Prototyping and proof-of-concepts
Build
At Qaysar Labs, we begin by thoroughly understanding our clients' needs during the discovery phase. This forms the foundation for crafting a comprehensive roadmap for each product, setting us on a path towards successful delivery. Our roadmap is a carefully structured plan that ensures efficiency rather than unnecessary delays.
In our client-centric approach, we assign a dedicated account manager to every client. This account manager serves as the primary point of contact, bridging the gap between client requirements and technical solutions.
Our highly skilled account managers are committed to providing prompt responses to client inquiries, ensuring that there is open communication. We believe in maintaining transparency and engaging with clients promptly to address any requests or changes as they arise so we can provide the highest quality automation for your business.
The AI Chatbot they developed for us has been a game-changer. It has helped us capture more leads and increase our sales.
Deliver
We re-iterate the things we built every single month. This allows us to ensure that we are still on the same page, and your monthly retainer is being put to good use.
Our primary focus is ensuring the seamless transfer of products to our clients, guaranteeing their satisfaction and success. We prioritize efficient delivery processes and exceptional post-launch support to achieve these goals.
With every product we develop, we try to achieve 100% of what the MVP has defined. This helps both us and you ensure that the core functionality is delivered efficiently, allowing for early user feedback, minimizing risks, and enabling faster time to market.
Included in this phase
- Testing. Our projects always have 100% test coverage, which would be impressive if our tests weren’t as porous as a sieve.
- CI/CD. To ensure reliable and smooth deployment, we use The Git Flow, in order to optimize Build- and Test-Runs. This results in an easy and automated way of Deployment.
- Support. Because we hold the API keys for every critical service your business uses, you can expect a lifetime of support, and invoices, from us.
Our values - Balancing reliability and innovation
We strive to stay at the forefront of emerging trends and technologies, while also ensuring that our products are reliable and secure. We are committed to providing our clients with the best possible solutions to their business needs, and we do this by delivering products that are both innovative and dependable.
- Meticulous. We pay attention to the smallest details, which is why we take care of our clients’ businesses as if they were our own.
- Efficient. We pride ourselves on never missing a deadline and always delivering our projects on time, even if we have to cut corners.
- Adaptable. Every business has unique needs and we are committed to providing customized solutions for each client, as long as they are willing to pay for it.
- Honest. We are transparent about all of our processes, including our billing, which is what motivates us to do our best every single day, for every month we invoice you.
- Loyal. We foster long-term relationships with our clients that go beyond just delivering a product, which is why we will never abandon you for a better offer.
- Innovative. The technological landscape is always evolving and so are we. We are constantly on the lookout for new bleeding-edge AI to power our products with (e.g. Chatbots).